Introducing JW Delivery
Connecting local businesses with independent delivery drivers.
A flexible local delivery marketplace designed to make arranging deliveries simpler, with transparent, agreed pricing.
Concept imagery. JW Delivery is not yet operational.A local connection
JW Delivery is being explored as a focused connection between local businesses and independent drivers—without pretending to be a full food-ordering marketplace.
The production service is not live. Job posting, driver approval, negotiation, tracking and payment are proposed workflows currently represented by local prototype work and require further operating, legal and commercial approval.
How it is proposed to work
For businesses
Post a delivery job with collection, destination and timing details.
Set a proposed delivery price or review a suggested amount.
Connect with an approved local driver.
Accept the agreed delivery terms.
Monitor the job’s status and confirm completion.
For drivers
Apply to join the platform.
Complete the necessary approval checks.
Browse suitable available delivery jobs.
Accept an offered price or submit a counteroffer.
Complete the delivery and follow the agreed payment process.
Understand the difference
These services include different features and should not be compared on commission alone. Figures below were checked against UK merchant sources on 1 November 2026.
Where Just Eat provides delivery. Its UK sign-up page also publishes 14% + VAT where the merchant uses its own drivers.
Official merchant source ↗Published UK Uber Delivery marketplace fee. Uber also lists 13% + VAT for self-delivery and collection.
Official merchant source ↗Deliveroo’s merchant terms describe a percentage of order value plus VAT, but do not publish one universal UK rate.
Deliveroo for merchants ↗Illustrative driver payment plus a possible platform connection fee. No commercial price has been approved.
Explore an illustration ↓Rates may vary by contract, product, location or promotion. Marketplace providers include ordering, discovery, payment and support services that the proposed JW Delivery model may not include.
Explore the numbers
Adjust the assumptions to see how a proposed per-job model could compare with a published marketplace delivery commission.
Illustrative monthly comparison
520 deliveriesIllustrative estimates only. JW Delivery pricing is not yet finalised. Actual costs depend on agreed driver fees, platform charges, applicable taxes, transaction costs and operational requirements. Marketplace services and inclusions differ.
Why JW Delivery?
Arrange on-demand or scheduled delivery support around genuine local demand.
A proposed model where the job price is visible and agreed before work begins.
Planned access to drivers who have completed the required approval checks.
A clear proposed journey from job request to status updates and completion.
Designed to support suitable delivery jobs booked in advance.
A pilot focused on helping independent businesses and drivers around Caerphilly.
Who it is for
The wider JW ecosystem
In future, JW Delivery could complement JW Click & Collect, JW E-Commerce and JW Business Hub by adding a delivery connection after an order is ready. These integrations are not yet live or approved for production.
Help shape the local pilot
Tell us whether you need local delivery support or want to deliver independently. We will contact you about research and pilot readiness—not create a live delivery account.
Questions before launch
JW Delivery is a proposed local marketplace designed to connect businesses that need delivery support with approved independent drivers.
Not yet. The service is in pre-launch planning, with a local pilot proposed for Caerphilly and surrounding areas.
The proposed workflow allows a business to offer a price and a driver to accept or counteroffer. Final pricing and commercial terms will be confirmed before launch.
The payment process, responsibilities and timing remain subject to final commercial and operating approval.
Scheduled deliveries are part of the proposed model, subject to driver availability and final operating rules.
Yes, the proposed model lets eligible drivers browse suitable jobs and decide which to accept.
No. Those services offer established ordering marketplaces and other features. JW Delivery is proposed as a focused driver-connection option and may complement other channels.
The initial pilot focus is Caerphilly and surrounding areas. Coverage will be confirmed before launch.
Identity, right-to-work, licence, vehicle, insurance and other checks may be required. The exact policy will be published before applications are approved.
Use the relevant secure form on this page. Registering interest does not create an account or guarantee acceptance into the pilot.
Coming soon in Caerphilly
Business Digital